Customereye

SpotHero

Automotive & Mobility • United Statesspothero.com

Review data last updated .

Based on public reviews and response behavior.

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951 reviews over 1,188 days (about 24 per month). Busiest month: 37% of reviews. Languages: en 100%, unknown 0%, fr 0%.

Overall Score

73/100
−4.5 vs. last month4.28 ★ average rating · 951 reviews
73/100 from 951 reviews over 24 months, high confidence.

Automotive & Mobility average: score 62.9, rating 4.28 stars, reply rate 41.7%, over 1,794 ranked companies · benchmark 8 Oct 2026

Score

72.5

Industry average 62.9

9.6 above average

Rating

4.28

Industry average 4.28

in line with average

Reply rate

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Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#541of 1794 ranked in Automotive & Mobility
Top 30% · Upper Halfdown 111 from last month
#1 (best)#1794 (worst)
#539Peer
#540Peer
#541This company
#542Peer
#543Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering August 2026 — 320 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Product Quality
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Pricing
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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