Customereye

Spoke and Solace

Apparel & Fashionspokeandsolace.com

Review data last updated .

Based on public reviews and response behavior.

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125 reviews over 384 days (about 9.9 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

77/100
−5.9 vs. last month4.91 ★ average rating · 125 reviews
77/100 from 125 reviews over 8 months, moderate confidence.

Apparel & Fashion average: score 60.2, rating 4.17 stars, reply rate 41.6%, over 899 ranked companies · benchmark 27 Sept 2026

Score

76.7

Industry average 60.2

16.5 above average

Rating

4.91

Industry average 4.17

0.74 above average

Reply rate

—

Industry average 41.6%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#88of 899 ranked in Apparel & Fashion
Top 10% · Top Tier
#1 (best)#899 (worst)
#86Peer
#87Peer
#88This company
#89Peer
#90Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering April 2026 — 17 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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