Customereye

Spacegoods

Supplements & Nutrition • United Kingdomspacegoods.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+5.2 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#191of 301
Top 63% · Mid Pack
#1 (best)#301 (worst)
#189Peer
#190Peer
#191This company
#192Peer
#193Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering December 2024 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.0%
Pricing
18.0%
Delivery Shipping
16.9%
Customer Support
13.3%
Loyalty
11.2%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100
23/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
75.8%
4
11.8%
3
3.0%
2
1.2%
1
8.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.1% of reviews in the last three months were positive, compared with 93.2% in the three months before that.

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