Based on public reviews and response behavior.
600 reviews over 127 days (about 144 per month). Busiest month: 29% of reviews.
Supplements & Nutrition average: score 63.1, rating 4.42 stars, reply rate 44.8%, over 770 ranked companies · benchmark 7 Oct 2026
Score
63.6
Industry average 63.1
0.5 above average
Rating
4.43
Industry average 4.42
in line with average
Reply rate
—
Industry average 44.8%
not measured
Among ranked Supplements & Nutrition companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering November 2024 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 12% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 770 ranked companies in Supplements & Nutrition (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 198 mentions with a sentiment score of 80.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
