Customereye

BetterYou

Supplements & Nutrition • United Kingdombetteryou.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

64/100
+33.3 vs. last month4.31 ★ average rating · 606 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#82of 301
Top 27% · Upper Half
#1 (best)#301 (worst)
#80Peer
#81Peer
#82This company
#83Peer
#84Peer

Overall Customer Sentiment

Above Average

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 605 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.0%
Product Quality
16.1%
Response Speed
13.1%
Customer Support
12.4%
Loyalty
12.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 24.6% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
72.4%
4
8.9%
3
5.8%
2
3.3%
1
9.6%

Based on 606 analyzed reviews. Sentiment is holding steady: 83.9% of reviews in the last three months were positive, compared with 88.4% in the three months before that.

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