Customereye

Optivida Health

Supplements & Nutrition • United Statesoptividahealth.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

53/100
−100.0 vs. last month4.76 ★ average rating · 503 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#182of 301
Top 60% · Mid Pack
#1 (best)#301 (worst)
#180Peer
#181Peer
#182This company
#183Peer
#184Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 494 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.2%
Delivery Shipping
18.7%
Customer Support
16.0%
Loyalty
14.6%
Response Speed
10.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
87.5%
4
6.8%
3
2.6%
2
0.8%
1
2.4%

Based on 503 analyzed reviews. Sentiment is holding steady: 85.7% of reviews in the last three months were positive, compared with 86.7% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis