Travel & Hospitality • United Kingdomsovereigncruise.co.uk
Review data last updated .
Based on public reviews and response behavior.
112 days of reviews, with a steady monthly review flow. Busiest month: 29% of reviews. Languages: en 100%.
Travel & Hospitality average: score 64.8, rating 4.12 stars, reply rate 43.4%, over 663 ranked companies · benchmark 5 Nov 2026
Score
87.6
Industry average 64.8
22.8 above average
Rating
4.92
Industry average 4.12
0.80 above average
Reply rate
—
Industry average 43.4%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 12% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 12% negative and 3% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 663 ranked companies in Travel & Hospitality (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 87.6 places the company in the top quarter of about 650 ranked Travel & Hospitality companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 86% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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