Customereye

Cruise2.com

Travel & Hospitalitycruise2.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 297 days (about 21 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

87/100
+6.9 vs. last month4.88 ★ average rating · 200 reviews
87/100 from 200 reviews over 10 months, moderate confidence.

Travel & Hospitality average: score 58.8, rating 3.99 stars, reply rate 43.3%, over 348 ranked companies · benchmark 20 Sept 2026

Score87.1vs 58.828.3Rating4.88vs 3.990.89Reply ratevs 43.3%

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#15of 348 ranked in Travel & Hospitality
Top 4% · Top Tier
#1 (best)#348 (worst)
#13Peer
#14Peer
#15This company
#16Peer
#17Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 6% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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