Customereye

Softorino

Software & Web Servicessoftorino.com

Review data last updated .

Based on public reviews and response behavior.

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132 reviews over 345 days (about 12 per month). Busiest month: 19% of reviews. Languages: en 98%, fr 2%, nl 1%.

Overall Score

86/100
−16.7 vs. last month4.65 ★ average rating · 132 reviews
86/100 from 132 reviews over 12 months, moderate confidence.

Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026

Score

86.0

Industry average 59.5

26.5 above average

Rating

4.65

Industry average 4.06

0.59 above average

Reply rate

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Industry average 36.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#105of 2026 ranked in Software & Web Services
Top 5% · Top Tier
#1 (best)#2026 (worst)
#103Peer
#104Peer
#105This company
#106Peer
#107Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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