Based on public reviews and response behavior.
1,803 days of reviews, with a sparse monthly review flow. Busiest month: 22% of reviews. Languages: en 93%, unknown 6%, es 1%.
Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,440 ranked companies · benchmark 3 Nov 2026
Score
69.7
Industry average 60.0
9.7 above average
Rating
4.22
Industry average 4.01
0.21 above average
Reply rate
—
Industry average 35.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 23% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,440 ranked companies in Software & Web Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.125 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 94 mentions with a sentiment score of 80.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
