Based on public reviews and response behavior.
192 days of reviews, with a steady monthly review flow. Busiest month: 23% of reviews. Languages: en 64%, de 31%, unknown 2%.
Automotive & Mobility average: score 62.3, rating 4.13 stars, reply rate 38.6%, over 2,618 ranked companies · benchmark 4 Nov 2026
Score
56.3
Industry average 62.3
6.0 below average
Rating
4.38
Industry average 4.13
0.25 above average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 16% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,618 ranked companies in Automotive & Mobility (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.428 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.151). Review the worst months in the trend data to identify specific operational or product issues.
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