Customereye

Planet X

Automotive & Mobility • United Kingdomplanetx.co.uk

Review data last updated .

Based on public reviews and response behavior.

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388 days of reviews, with a steady monthly review flow. Busiest month: 47% of reviews. Languages: en 100%.

Overall Score

63/100
−20.0 vs. last month4.51 ★ average rating
63/100 from public reviews over 11 months, moderate confidence.

Automotive & Mobility average: score 62.4, rating 4.13 stars, reply rate 38.6%, over 2,618 ranked companies · benchmark 5 Nov 2026

Score

63.1

Industry average 62.4

0.7 above average

Rating

4.51

Industry average 4.13

0.38 above average

Reply rate

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Industry average 38.6%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1374of 2618 ranked in Automotive & Mobility
Top 52% · Mid Packdown 406 from last month
#1 (best)#2618 (worst)
#1372Peer
#1373Peer
#1374This company
#1375Peer
#1376Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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