Customereye

Shufti Pro

Software & Web Services • United Kingdomshuftipro.com

Review data last updated .

Based on public reviews and response behavior.

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2,125 days of reviews, with a sparse monthly review flow. Busiest month: 32% of reviews. Languages: en 90%, es 2%, ar 1%.

Overall Score

56/100
−12.1 vs. last month4.80 ★ average rating
56/100 from public reviews over 5 months, moderate confidence.

Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,440 ranked companies · benchmark 4 Nov 2026

Score

55.6

Industry average 60.0

4.4 below average

Rating

4.80

Industry average 4.01

0.79 above average

Reply rate

—

Industry average 35.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1509of 2440 ranked in Software & Web Services
Top 62% · Mid Packdown 95 from last month
#1 (best)#2440 (worst)
#1507Peer
#1508Peer
#1509This company
#1510Peer
#1511Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Onboarding
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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