Shufti Pro

Software & Web Services • United Kingdomshuftipro.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

−10.4 vs. last month4.62 ★ average rating · 625 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#53of 363

Top 15% · Top Tier

#1 (best)#363 (worst)

#51Peer

#52Peer

#53This company

#54Peer

#55Peer

Overall Customer Sentiment

Category Leader

74% of reviews positive, 23% negative

74%

positive

Positive74%
Neutral2%
Negative23%

Sentiment Balance

Covering November 2024 — 27 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 19% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 622 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

31.2%

Response Speed

26.2%

Product Quality

15.7%

Customer Support

9.1%

Loyalty

6.0%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100

23/100

signal score

•Built from a negative-review share of 23.2% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

75.0%

4★

16.6%

3★

5.4%

2★

0.6%

1★

2.2%

Based on 625 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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