Based on public reviews and response behavior.
200 reviews over 50 days (about 122 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 87%, unknown 12%, ca 1%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
65.0
Industry average 65.6
0.6 below average
Rating
4.43
Industry average 4.46
0.03 below average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering September 2026 — 58 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 35% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 134 mentions with a sentiment score of 71.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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