Based on public reviews and response behavior.
331 reviews over 2,490 days (about 4 per month). Busiest month: 46% of reviews. Languages: en 76%, it 12%, fr 5%.
Food & Beverage average: score 63.4, rating 4.26 stars, reply rate 34.0%, over 2,198 ranked companies · benchmark 3 Nov 2026
Score
30.5
Industry average 63.4
32.9 below average
Rating
2.53
Industry average 4.26
1.73 below average
Reply rate
—
Industry average 34.0%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
34% of reviews positive, 65% negative
Covering August 2026 — 152 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 35% of reviews in this period, with 63% negative and 2% neutral.
Share of theme mentions
Themes from the 331 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,198 ranked companies in Food & Beverage (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.171 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.159). Review the worst months in the trend data to identify specific operational or product issues.
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