Customereye

Shokz

Appliances & Home Electronicsshokz.com

Review data last updated .

Based on public reviews and response behavior.

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1,310 days of reviews, with a sparse monthly review flow. Busiest month: 33% of reviews. Languages: en 71%, unknown 14%, fr 12%.

Overall Score

71/100
−8.1 vs. last month4.70 ★ average rating
71/100 from public reviews over 20 months, high confidence.

Appliances & Home Electronics average: score 59.5, rating 3.99 stars, reply rate 35.0%, over 922 ranked companies · benchmark 4 Nov 2026

Score

70.8

Industry average 59.5

11.3 above average

Rating

4.70

Industry average 3.99

0.71 above average

Reply rate

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Industry average 35.0%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#256of 922 ranked in Appliances & Home Electronics
Top 28% · Upper Halfdown 71 from last month
#1 (best)#922 (worst)
#254Peer
#255Peer
#256This company
#257Peer
#258Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 14% negative and 1% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Product Quality
Hidden
Communication
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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