Customereye

Shapermint

Apparel & Fashion • USshapermint.com

Review data last updated .

Based on public reviews and response behavior.

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219 reviews over 558 days (about 12 per month). Busiest month: 48% of reviews. Languages: en 97%, unknown 2%, ro 1%.

Overall Score

60/100
+45.1 vs. last month3.64 ★ average rating · 219 reviews
60/100 from 219 reviews over 16 months, moderate confidence.

Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026

Score

59.9

Industry average 62.9

3.0 below average

Rating

3.64

Industry average 4.25

0.61 below average

Reply rate

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Industry average 39.8%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#953of 1693 ranked in Apparel & Fashion
Top 56% · Mid Pack
#1 (best)#1693 (worst)
#951Peer
#952Peer
#953This company
#954Peer
#955Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

65% of reviews positive, 35% negative

65%
positive
  • Positive65%
  • Neutral0%
  • Negative35%

Sentiment Balance

Covering August 2026 — 106 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Loyalty
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Customer Support
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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