Customereye

Shapellx

Apparel & Fashion • USshapellx.com

Review data last updated .

Based on public reviews and response behavior.

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1,049 reviews over 1,617 days (about 20 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 94%, unknown 4%, da 0%.

Overall Score

62/100
+9.4 vs. last month3.56 ★ average rating · 1,049 reviews
62/100 from 1,049 reviews over 8 months, high confidence. one month holds 58% of the reviews.

Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026

Score

62.2

Industry average 62.9

0.7 below average

Rating

3.56

Industry average 4.25

0.69 below average

Reply rate

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Industry average 39.8%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#849of 1693 ranked in Apparel & Fashion
Top 50% · Mid Pack
#1 (best)#1693 (worst)
#847Peer
#848Peer
#849This company
#850Peer
#851Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

61% of reviews positive, 37% negative

61%
positive
  • Positive61%
  • Neutral2%
  • Negative37%

Sentiment Balance

Covering July 2026 — 385 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 33% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Customer Support
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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