Based on public reviews and response behavior.
337 days of reviews, with a sparse monthly review flow. Busiest month: 24% of reviews. Languages: es 100%.
Finance & Insurance average: score 63.8, rating 4.21 stars, reply rate 46.8%, over 2,827 ranked companies · benchmark 4 Nov 2026
Score
21.8
Industry average 63.8
42.0 below average
Rating
4.87
Industry average 4.21
0.66 above average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
7% of reviews positive, 93% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 4% of reviews in this period, with 96% negative and 0% neutral.
Reviews are mostly in Spanish
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,827 ranked companies in Finance & Insurance (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.326 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 21.8 sits in the bottom quarter of about 2,800 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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