Based on public reviews and response behavior.
100 reviews over 1,172 days (about 2.6 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 100%.
Schools & Academic Education average: score 67.7, rating 4.52 stars, reply rate 38.4%, over 1,245 ranked companies · benchmark 7 Oct 2026
Score
76.8
Industry average 67.7
9.1 above average
Rating
4.68
Industry average 4.52
0.16 above average
Reply rate
—
Industry average 38.4%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering September 2024 — 54 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 4% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,245 ranked companies in Schools & Academic Education (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 84% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 49 mentions with a sentiment score of 93.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
