Customereye

Envision Experience

Schools & Academic Education • United Statesenvisionexperience.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+1.7 vs. last month4.16 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#149of 203
Top 73% · Mid Pack
#1 (best)#203 (worst)
#147Peer
#148Peer
#149This company
#150Peer
#151Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
30.2%
Customer Support
18.5%
Loyalty
12.8%
Pricing
12.2%
Response Speed
5.3%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 12.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • Built from a negative-review share of 20.3% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
57.0%
4
20.3%
3
11.5%
2
4.2%
1
7.0%

Based on 600 analyzed reviews.

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