Novakid

Schools & Academic Education • United Statesnovakidschool.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+44.4 vs. last month4.76 ★ average rating · 622 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#112of 203

Top 55% · Mid Pack

#1 (best)#203 (worst)

#110Peer

#111Peer

#112This company

#113Peer

#114Peer

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 10% negative

88%

positive

Positive88%
Neutral1%
Negative10%

Sentiment Balance

Covering September 2024 — 14 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 605 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

32.6%

Loyalty

21.1%

Customer Support

18.2%

Onboarding

6.4%

Response Speed

5.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100

25/100

signal score

•Built from a negative-review share of 10.1% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

86.2%

4★

8.8%

3★

1.6%

2★

1.1%

1★

2.3%

Based on 622 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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