Customereye

SaveCo Online

Food & Beverage • United Kingdomsavecobradford.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

73/100
−15.6 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#13of 551
Top 2% · Top Tier
#1 (best)#551 (worst)
#11Peer
#12Peer
#13This company
#14Peer
#15Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
31.5%
Product Quality
21.0%
Loyalty
18.9%
Delivery Shipping
10.7%
Pricing
5.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • Built from a negative-review share of 23.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.2%
4
3.3%
3
1.5%
2
0.5%
1
1.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.4% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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