Based on public reviews and response behavior.
341 days of reviews, with a sparse monthly review flow. Busiest month: 27% of reviews. Languages: en 83%, unknown 14%, no 1%.
Gaming & Esports average: score 60.0, rating 4.24 stars, reply rate 26.7%, over 819 ranked companies · benchmark 4 Nov 2026
Score
80.5
Industry average 60.0
20.5 above average
Rating
4.11
Industry average 4.24
0.13 below average
Reply rate
—
Industry average 26.7%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 31% negative
Covering July 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 819 ranked companies in Gaming & Esports (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.449 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 80.5 places the company in the top quarter of about 800 ranked Gaming & Esports companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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