Based on public reviews and response behavior.
600 reviews over 1,597 days (about 11 per month). Busiest month: 11% of reviews.
Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 22 Oct 2026
Score
69.2
Industry average 65.3
3.9 above average
Rating
4.62
Industry average 4.42
0.20 above average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering December 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,616 ranked companies in Hobbies & Arts (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Delivery Shipping" is the strongest recurring theme in the reviews: 440 mentions with a sentiment score of 82.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
