Rguitars

Hobbies & Arts • United Kingdomrguitars.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

74/100

−25.0 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#11of 467

Top 2% · Top Tier

#1 (best)#467 (worst)

#9Peer

#10Peer

#11This company

#12Peer

#13Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%

positive

Positive93%
Neutral1%
Negative7%

Sentiment Balance

Covering March 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 550 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.8%

Product Quality

19.6%

Loyalty

15.1%

Delivery Shipping

13.1%

Pricing

7.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 9.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.5%

4★

5.3%

3★

1.7%

2★

0.8%

1★

2.7%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

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