Rent-a-Wreck

Automotive & Mobility • United Statesrentawreck.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

36/100

3.25 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#236of 265

Top 89% · Bottom Tier

#1 (best)#265 (worst)

#234Peer

#235Peer

#236This company

#237Peer

#238Peer

Overall Customer Sentiment

Below Average

49% of reviews positive, 49% negative

49%

positive

Positive49%
Neutral2%
Negative49%

Sentiment Balance

Covering August 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.6%

Pricing

15.3%

Loyalty

14.7%

Product Quality

14.7%

Response Speed

10.8%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 15.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH72/100

72/100

signal score

•Built from a negative-review share of 49.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

45.8%

4★

7.8%

3★

6.0%

2★

5.8%

1★

34.5%

Based on 600 analyzed reviews. Sentiment is slipping: 14.3% of reviews in the last three months were positive, compared with 58.9% in the three months before that.

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