Customereye

Regus

Real Estate & Property • United Statesregus.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

38/100
+33.3 vs. last month3.05 ★ average rating · 850 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#91of 92
Top 99% · Bottom Tier
#1 (best)#92 (worst)
#88Peer
#89Peer
#90Peer
#91This company
#92Peer

Overall Customer Sentiment

Below Average

53% of reviews positive, 46% negative

53%
positive
  • Positive53%
  • Neutral1%
  • Negative46%

Sentiment Balance

Covering June 2026 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 744 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.7%
Product Quality
14.2%
Loyalty
12.4%
Pricing
10.8%
Problem Resolution
10.5%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 24.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH81/100
81/100
signal score
  • Built from a negative-review share of 45.8% across this company's analyzed reviews.
  • 13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating
5
45.2%
4
4.0%
3
4.5%
2
3.6%
1
42.7%

Based on 850 analyzed reviews. Sentiment is slipping: 9.1% of reviews in the last three months were positive, compared with 16.7% in the three months before that.

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