Customereye

RedJuice

Vaping & Smoking Alternatives • United Kingdomredjuice.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
−19.0 vs. last month4.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#86of 173
Top 50% · Upper Half
#1 (best)#173 (worst)
#84Peer
#85Peer
#86This company
#87Peer
#88Peer

Overall Customer Sentiment

Above Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.6%
Product Quality
15.9%
Response Speed
15.5%
Customer Support
15.4%
Loyalty
14.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 20.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.7%
4
1.5%
3
1.7%
2
0.2%
1
2.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 97.2% in the three months before that.

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