Customereye

RealPrize

Gaming & Esports • United Statesrealprize.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−3.3 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#72of 259
Top 28% · Upper Half
#1 (best)#259 (worst)
#70Peer
#71Peer
#72This company
#73Peer
#74Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering September 2024 — 549 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.7%
Customer Support
18.0%
Response Speed
15.0%
Loyalty
14.9%
Onboarding
10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • Built from a negative-review share of 26.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
79.8%
4
11.5%
3
3.7%
2
0.7%
1
4.3%

Based on 600 analyzed reviews.

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