Customereye

Rainbowvapes

Vaping & Smoking Alternativesrainbowvapes.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
+41.7 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#85of 173
Top 49% · Upper Half
#1 (best)#173 (worst)
#83Peer
#84Peer
#85This company
#86Peer
#87Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering June 2021 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 539 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.9%
Product Quality
17.8%
Response Speed
17.5%
Customer Support
14.0%
Loyalty
13.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100
14/100
signal score
  • Built from a negative-review share of 24.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
92.0%
4
3.5%
3
1.0%
2
0.8%
1
2.7%

Based on 600 analyzed reviews. Sentiment is improving: 80.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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