Customereye

88vape

Vaping & Smoking Alternatives • United Kingdom88vape.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
+2.6 vs. last month4.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#127of 173
Top 73% · Mid Pack
#1 (best)#173 (worst)
#125Peer
#126Peer
#127This company
#128Peer
#129Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering December 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.9%
Response Speed
18.2%
Product Quality
15.4%
Customer Support
10.3%
Pricing
9.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 32.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.5%
4
3.7%
3
2.7%
2
1.5%
1
1.7%

Based on 600 analyzed reviews.

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