Customereye

Protect Line - Life Insurance

Finance & Insuranceprotectline.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 42 days (about 145 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

79/100
Short observation window (42 days)
−1.7 vs. last month4.95 ★ average rating · 200 reviews
79/100 from 200 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 62% of the reviews.

Finance & Insurance average: score 59.2, rating 4.14 stars, reply rate 42.4%, over 1,222 ranked companies · benchmark 22 Sept 2026

Score

78.7

Industry average 59.2

19.5 above average

Rating

4.95

Industry average 4.14

0.81 above average

Reply rate

Industry average 42.4%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#96of 1222 ranked in Finance & Insurance
Top 8% · Top Tier
#1 (best)#1222 (worst)
#94Peer
#95Peer
#96This company
#97Peer
#98Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering September 2026 — 76 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 7% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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