Printful

Printing & Signage • United Statesprintful.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−31.4 vs. last month3.85 ★ average rating · 1,611 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#38of 232

Top 16% · Top Tier

#1 (best)#232 (worst)

#36Peer

#37Peer

#38This company

#39Peer

#40Peer

Overall Customer Sentiment

Category Leader

62% of reviews positive, 36% negative

62%

positive

Positive62%
Neutral2%
Negative36%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,580 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

17.3%

Onboarding

16.3%

Delivery Shipping

14.3%

Customer Support

12.9%

Loyalty

9.3%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 14.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH71/100

71/100

signal score

•Built from a negative-review share of 35.7% across this company's analyzed reviews.
•13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

62.0%

4★

6.5%

3★

6.5%

2★

5.0%

1★

20.1%

Based on 1,611 analyzed reviews. Sentiment is slipping: 73.7% of reviews in the last three months were positive, compared with 82.0% in the three months before that.

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