Customereye

Powerplay

Sports & Fitnesspowerplay.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

55 reviews over 4,506 days (about 0.4 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

27/100
Short observation window (4506 days)
1.87 ★ average rating · 55 reviews
27/100 from 55 reviews over 2 months, limited confidence. trend not shown: window under six months.

Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,492 ranked companies · benchmark 19 Oct 2026

Score

27.1

Industry average 63.4

36.3 below average

Rating

1.87

Industry average 4.32

2.45 below average

Reply rate

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Industry average 31.1%

not measured

Competitive Performance Rank

Among ranked Sports & Fitness companies

#1451of 1492 ranked in Sports & Fitness
Top 97% · Bottom Tier
#1 (best)#1492 (worst)
#1449Peer
#1450Peer
#1451This company
#1452Peer
#1453Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

35% of reviews positive, 66% negative

35%
positive
  • Positive35%
  • Neutral0%
  • Negative66%

Sentiment Balance

Covering October 2023 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Pricing
Hidden
Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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