Based on public reviews and response behavior.
100 reviews over 641 days (about 4.8 per month). Busiest month: 13% of reviews. Languages: en 100%.
Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,492 ranked companies · benchmark 19 Oct 2026
Score
26.6
Industry average 63.4
36.8 below average
Rating
1.96
Industry average 4.32
2.36 below average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 64% negative
Covering March 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 71% negative and 14% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,492 ranked companies in Sports & Fitness (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.232 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.346). Review the worst months in the trend data to identify specific operational or product issues.
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