Customereye

Pound A Metre

Hobbies & Arts • United Kingdompoundametre.com

Review data last updated .

Based on public reviews and response behavior.

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193 reviews over 161 days (about 36 per month). Busiest month: 21% of reviews. Languages: en 100%, ca 1%.

Overall Score

56/100
Short observation window (161 days)
+12.5 vs. last month4.03 ★ average rating · 193 reviews
56/100 from 193 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026

Score

55.5

Industry average 66.0

10.5 below average

Rating

4.03

Industry average 4.47

0.44 below average

Reply rate

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Industry average 31.9%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#2064of 2552 ranked in Hobbies & Arts
Top 81% · Bottom Tierup 356 from last month
#1 (best)#2552 (worst)
#2062Peer
#2063Peer
#2064This company
#2065Peer
#2066Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering September 2026 — 24 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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