Based on public reviews and response behavior.
600 reviews over 1,990 days (about 9.2 per month). Busiest month: 14% of reviews.
Printing & Signage average: score 66.0, rating 4.63 stars, reply rate 37.9%, over 829 ranked companies · benchmark 8 Oct 2026
Score
66.2
Industry average 66.0
0.2 above average
Rating
4.39
Industry average 4.63
0.24 below average
Reply rate
—
Industry average 37.9%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering October 2020 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 829 ranked companies in Printing & Signage (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.171). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 82% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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