Based on public reviews and response behavior.
100 reviews over 511 days (about 6 per month). Busiest month: 13% of reviews. Languages: en 100%.
Printing & Signage average: score 66.0, rating 4.63 stars, reply rate 37.9%, over 829 ranked companies · benchmark 8 Oct 2026
Score
65.9
Industry average 66.0
0.1 below average
Rating
3.86
Industry average 4.63
0.77 below average
Reply rate
—
Industry average 37.9%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering June 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 829 ranked companies in Printing & Signage (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.227 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.143). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
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