Platters Slate

Home & Living • United Statesplattersslate.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

3.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#598of 675

Top 89% · Bottom Tier

#1 (best)#675 (worst)

#596Peer

#597Peer

#598This company

#599Peer

#600Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 37% negative

61%

positive

Positive61%
Neutral1%
Negative37%

Sentiment Balance

Covering May 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.1%

Product Quality

15.8%

Customer Support

12.9%

Communication

11.8%

Loyalty

10.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 26.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100

43/100

signal score

•Built from a negative-review share of 34.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating

5★

56.2%

4★

6.7%

3★

2.7%

2★

3.2%

1★

31.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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