Customereye

Places for People

Real Estate & Property • United Kingdomplacesforpeople.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
2.65 ★ average rating · 1,009 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#77of 92
Top 84% · Bottom Tier
#1 (best)#92 (worst)
#75Peer
#76Peer
#77This company
#78Peer
#79Peer

Overall Customer Sentiment

Below Average

39% of reviews positive, 59% negative

39%
positive
  • Positive39%
  • Neutral2%
  • Negative59%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,003 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.5%
Response Speed
14.3%
Loyalty
14.3%
Problem Resolution
12.2%
Product Quality
11.3%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 22.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • Built from a negative-review share of 59.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.6avg rating
5
26.9%
4
9.2%
3
9.9%
2
10.5%
1
43.5%

Based on 1,009 analyzed reviews. Sentiment is improving: 57.1% of reviews in the last three months were positive, compared with 22.2% in the three months before that.

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