Customereye

Pictureframes

Home & Living • United Statespictureframes.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

143 reviews over 55 days (about 79 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 97%, unknown 1%, fr 1%.

Overall Score

46/100
Short observation window (55 days)
−11.4 vs. last month4.20 ★ average rating · 143 reviews
46/100 from 143 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 58% of the reviews.

Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,929 ranked companies · benchmark 3 Nov 2026

Score

46.1

Industry average 66.9

20.8 below average

Rating

4.20

Industry average 4.38

0.18 below average

Reply rate

—

Industry average 43.9%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5489of 5929 ranked in Home & Living
Top 93% · Bottom Tierdown 453 from last month
#1 (best)#5929 (worst)
#5487Peer
#5488Peer
#5489This company
#5490Peer
#5491Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering August 2026 — 58 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Onboarding
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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