Customereye

PickandMix.com | Online Pick and Mix Sweets Delivery

Food & Beverage • United Kingdompickandmix.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

75/100
4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#3of 551
Top 1% · Top Tier
#1 (best)#551 (worst)
#1Peer
#2Peer
#3This company
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering November 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.5%
Product Quality
22.6%
Response Speed
17.2%
Loyalty
13.1%
Customer Support
7.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100
16/100
signal score
  • Built from a negative-review share of 15.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.8%
4
4.3%
3
0.7%
2
0.0%
1
1.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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