Personalised Co

Supplements & Nutrition • United Kingdompersonalised.co

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

−13.7 vs. last month4.08 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#70of 301

Top 23% · Top Tier

#1 (best)#301 (worst)

#68Peer

#69Peer

#70This company

#71Peer

#72Peer

Overall Customer Sentiment

Category Leader

77% of reviews positive, 23% negative

77%

positive

Positive77%
Neutral0%
Negative23%

Sentiment Balance

Covering November 2024 — 66 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.7%

Product Quality

15.8%

Customer Support

15.2%

Loyalty

13.7%

Response Speed

10.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 28.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

73.8%

4★

2.2%

3★

1.5%

2★

2.8%

1★

19.7%

Based on 600 analyzed reviews. Sentiment is improving: 86.4% of reviews in the last three months were positive, compared with 68.2% in the three months before that.

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