Customereye

Lumen Inc

Supplements & Nutrition • United Stateswww.lumen.me

Review data last updated .

Based on public reviews and response behavior.

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1,603 reviews over 3,601 days (about 14 per month). Busiest month: 10% of reviews. Languages: en 98%, unknown 2%, it 0%.

Overall Score

65/100
−45.2 vs. last month4.16 ★ average rating · 1,603 reviews
65/100 from 1,603 reviews over 35 months, high confidence.

Supplements & Nutrition average: score 63.1, rating 4.42 stars, reply rate 44.8%, over 770 ranked companies · benchmark 7 Oct 2026

Score

65.4

Industry average 63.1

2.3 above average

Rating

4.16

Industry average 4.42

0.26 below average

Reply rate

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Industry average 44.8%

not measured

Competitive Performance Rank

Among ranked Supplements & Nutrition companies

#347of 770 ranked in Supplements & Nutrition
Top 45% · Upper Halfdown 42 from last month
#1 (best)#770 (worst)
#345Peer
#346Peer
#347This company
#348Peer
#349Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

69% of reviews positive, 29% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative29%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Onboarding
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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