Based on public reviews and response behavior.
100 reviews over 1,925 days (about 1.6 per month). Busiest month: 10% of reviews. Languages: en 96%, unknown 4%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 3 Nov 2026
Score
67.7
Industry average 69.0
1.3 below average
Rating
3.62
Industry average 4.52
0.90 below average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering August 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,917 ranked companies in Lending & Consumer Finance (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 20% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 41 mentions with a sentiment score of 76.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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