Based on public reviews and response behavior.
2,518 reviews over 2,022 days (about 38 per month). Busiest month: 8% of reviews. Languages: en 97%, unknown 3%, fr 0%.
Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 6 Oct 2026
Score
62.8
Industry average 66.3
3.5 below average
Rating
4.07
Industry average 4.42
0.35 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 27% negative
Covering September 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 2,518 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 268 ranked companies in Veterinary & Pet Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.144). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 50% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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