Customereye

Optimum Pay

Finance & Insuranceoptimumpaygroup.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,033 days (about 3 per month). Busiest month: 38% of reviews. Languages: en 100%.

Overall Score

75/100
−31.2 vs. last month4.87 ★ average rating · 100 reviews
75/100 from 100 reviews over 5 months, moderate confidence.

Finance & Insurance average: score 60.3, rating 4.19 stars, reply rate 46.1%, over 1,445 ranked companies · benchmark 27 Sept 2026

Score

75.0

Industry average 60.3

14.7 above average

Rating

4.87

Industry average 4.19

0.68 above average

Reply rate

—

Industry average 46.1%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#190of 1445 ranked in Finance & Insurance
Top 13% · Top Tier
#1 (best)#1445 (worst)
#188Peer
#189Peer
#190This company
#191Peer
#192Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

88% of reviews positive, 9% negative

88%
positive
  • Positive88%
  • Neutral3%
  • Negative9%

Sentiment Balance

Covering July 2023 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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