Based on public reviews and response behavior.
100 reviews over 553 days (about 5.5 per month). Busiest month: 21% of reviews. Languages: en 79%, de 9%, ja 5%.
Professional Services average: score 65.9, rating 4.33 stars, reply rate 45.1%, over 1,174 ranked companies · benchmark 3 Nov 2026
Score
54.4
Industry average 65.9
11.5 below average
Rating
4.16
Industry average 4.33
0.17 below average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,174 ranked companies in Professional Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.232 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 54.4 sits in the bottom quarter of about 1,200 ranked Professional Services companies (25th percentile: 56, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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