OpenRoad Lending

Lending & Consumer Finance • Fort Worthopenroadlending.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

4.52 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#143of 275

Top 52% · Mid Pack

#1 (best)#275 (worst)

#141Peer

#142Peer

#143This company

#144Peer

#145Peer

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 11% negative

89%

positive

Positive89%
Neutral1%
Negative11%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

21.3%

Customer Support

19.0%

Loyalty

14.0%

Product Quality

12.6%

Response Speed

12.1%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 15.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

80.2%

4★

9.2%

3★

1.3%

2★

0.8%

1★

8.5%

Based on 600 analyzed reviews. Sentiment is slipping: 85.7% of reviews in the last three months were positive, compared with 94.4% in the three months before that.

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