Customereye

OpenRoad Lending

Lending & Consumer Finance • Fort Worthopenroadlending.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,760 days (about 10 per month). Busiest month: 4% of reviews.

Overall Score

56/100
4.52 ★ average rating · 600 reviews
56/100 from 600 reviews over 57 months, high confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

56.1

Industry average 65.5

9.4 below average

Rating

4.52

Industry average 4.43

0.09 above average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#819of 1142 ranked in Lending & Consumer Finance
Top 72% · Mid Pack
#1 (best)#1142 (worst)
#817Peer
#818Peer
#819This company
#820Peer
#821Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Customer Support
Hidden
Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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